Common Questions

Frequently Asked Questions

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🔹 Key Benefits

• Promotes scalp health and strengthens hair follicles
• Stimulates healthy hair growth and reduces hair loss
• Soothes skin inflammations and relieves redness and itching
• Helps alleviate joint, muscle, and rheumatism pain
• Clears airways and relieves nasal congestion and coughs
• Contributes to improved relaxation and deep breathing
• Rich in antioxidants to support skin and hair health

🔹 Primary Uses

• Scalp massage to strengthen hair follicles and stimulate growth
• Relieving joint pain and muscle spasms
• Improving skin radiance and soothing skin inflammations
• Supporting respiratory health when inhaled or used in a diffuser

🔹 Important Warning Before Use

• A very concentrated essential oil and must be diluted with a carrier oil before use
• Do not use directly on skin without dilution
• It is recommended to perform a patch test before full application
• Do not use internally
• Avoid direct contact with eyes
• Do not use on infants without consultation

🔹 Correct Method of Use

• Dilute at a 1:10 ratio with a carrier oil (jojoba – olive oil – castor)
• Gently massage onto the scalp
• Leave for 30 minutes, then wash with shampoo
• Use 2–3 times a week

For Skin:

• Dilute at a 1:15 ratio with a carrier oil
• Massage onto the skin with gentle circular motions
• Use 3–5 times a week

For Bones and Joints:

• Dilute at a 1:10 ratio with a carrier oil
• Massage onto the affected area with circular motions
• Use 1–2 times daily

For Breathing and Diffuser:

• 3–5 drops in a diffuser or hot water for inhalation
• Use for 10–20 minutes as needed
• Contributes to opening airways and soothing the respiratory system

🔹 Suitable Hair / Skin / Body Type

• Suitable for all skin types after dilution
• Suitable for dry and sensitive hair after dilution
• Suitable for all body areas after dilution

🔹 Expected Results

• Hair strengthening and reduced hair loss within 4–6 weeks
• Soothing skin inflammations and improving skin radiance within 2–4 weeks
• Relief from joint pain and muscle spasms within days of regular use
• Relaxation and improved breathing upon inhalation

🔹 Combining the Oil with Other Products

• With jojoba oil for scalp nourishment
• With sesame oil for joint pain relief
• With lavender oil for relaxation
• With lemon or peppermint oil to enhance deep breathing

🔹 Safety and Warnings

• Patch test before full application
• Do not use internally
• Always dilute before use
• Avoid direct contact with eyes
• Not suitable for pregnant women and infants without consultation

🔹 Storage and Shelf Life

• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life: 1–2 years

🔹 Oil Color and Texture

• Pale yellow to green color
• Light texture, fast-absorbing after dilution

🔹 Quality and Source

• 100% natural essential oil
• Extracted from eucalyptus leaves
• Free from any artificial additives

🔹 Frequent Questions – Eucalyptus Oil

• Can it be used directly on the skin? → No, it must be diluted with a carrier oil
• Does it help with hair growth? → Yes, it stimulates hair follicles
• Is it suitable for sensitive skin? → Yes, after dilution
• Can it be used daily? → Yes, after dilution
• Does it relieve joint pain? → Yes, with regular massage
• Does it help with breathing? → Yes, when inhaled or used in a diffuser

🔹 Return and Exchange Policy

• Product return or exchange is permitted within 7 days from the date of receipt according to the following conditions:
– Product is in its original condition
– Unopened and unused
– Presence of an invoice or proof of purchase

🔹 Applicable Fees

• Returns without defect: 5% administrative fee deduction, and the customer bears the shipping cost
• In case of a defect or damaged product: The company bears all fees, and the full amount is refunded or exchanged

🔹 Refund Method

• Product inspection first
• Amount transferred immediately upon receipt of the product after deducting any administrative fees, if any

🔹 Important Note

• Opened or used products are not allowed to be returned unless there is a proven manufacturing defect

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