Common Questions

Frequently Asked Questions

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🔹 Key Benefits

• Deeply moisturizes skin, giving it softness and radiance
• Helps even out skin tone and reduce pigmentation
• Reduces wrinkles and fine lines
• Promotes skin cell regeneration and delays signs of aging
• Soothes skin inflammation and reduces redness
• Helps treat acne scars and blemishes
• Gives skin a natural glow and healthy radiance
• Balances sebum secretion in the skin
• Promotes relaxation and reduces nervous tension
• Improves mood and alleviates anxiety and mild depression

🔹 Primary Uses

• Moisturizing and firming skin
• Treating pigmentation and dark spots
• Combating wrinkles and signs of aging
• Soothing sensitive and inflamed skin
• Improving acne scars and blemishes
• Body massage for relaxation
• Improving mood
• Caring for dry and tired skin

🔹 Important Precaution Before Use

• Highly concentrated essential oil, always dilute with a carrier oil
• Do not use directly on skin without dilution
• It is recommended to perform a patch test before full application
• Do not use internally

🔹 Correct Method of Use

• Dilute at a ratio of 1:30 with a carrier oil (jojoba – almond – rosehip)
• Apply to skin with gentle movements
• Use in the evening 3–5 times a week

For the Body (Therapeutic and Relaxation):

• 5–10 drops in 30 ml of carrier oil
• Use for full body massage
• Repeat as needed

For Mood and Relaxation Care:

• 2–3 drops in a diffuser or burner
• Use daily or as desired

🔹 Suitable Skin / Body Type

• Suitable for all skin types after dilution
• Suitable for sensitive skin after strong dilution
• Suitable for dry, normal, and combination skin

🔹 Expected Results

• Noticeable skin softness and radiance within 1–2 weeks
• Gradual brightening and evening of skin tone within 3–5 weeks
• Reduction of wrinkles and fine lines within 4–8 weeks
• Relaxation and mood improvement from the first use

🔹 Combining the Oil with Other Products

• With rosehip oil for skin renewal
• With jojoba oil for sensitive skin
• With argan oil for skin nourishment
• With lavender oil for relaxation
• With vitamin E oil for anti-aging

🔹 Safety and Warnings

• Patch test before full application
• Do not use internally
• Do not use if pregnant without consulting a doctor
• Avoid direct contact with eyes
• Always dilute before use

🔹 Storage and Shelf Life

• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life: 1–2 years

🔹 Oil Color and Texture

• Transparent to light pink color
• Light and fast-evaporating texture

🔹 Quality and Source

• 100% natural essential oil
• Steam-distilled from Moroccan rose petals
• Free from any artificial additives

🔹 FAQs – Moroccan Rose Essential Oil

• Can Moroccan rose oil be applied directly to the skin?
→ No, it is a concentrated essential oil and must be diluted with a carrier oil before use.
• Is it suitable for sensitive skin?
→ Yes, after strong dilution (1:40 with a carrier oil such as jojoba or almond).
• Does it help lighten the skin?
→ Yes, it helps to even out skin tone and gradually reduce pigmentation.

• Does it reduce wrinkles?

→ Yes, it promotes cell regeneration and reduces fine lines with continued use.
• Can it be used daily?
→ Yes, after proper dilution.
• Can it be mixed with other oils?
→ Yes, such as jojoba, argan, rosehip, vitamin E.

• Is it beneficial for psychological well-being?

→ Yes, it relieves stress and improves mood.

• Does it cause skin irritation?

→ Rarely, but it is always recommended to perform a patch test.
• Is it for internal use?
→ No, it is not intended for internal use.
• Is it suitable for pregnant women?
→ Do not use if pregnant without medical consultation.
• Does it have a strong scent?
→ A luxurious floral scent that lasts for a long time.
• When do results appear?
→ Radiance within 1–2 weeks, brightening within 3–5 weeks.

🔹 Return and Exchange Policy

• Product returns or exchanges are permitted within 7 days from the date of receipt, subject to the following conditions:
– Product must be in its original condition
– Unopened and unused
– Proof of purchase or invoice is required

🔹 Applicable Fees

• Returns without defect: 5% administrative fee deduction, and the customer bears the shipping cost
• In case of product defect or damage: the company bears all fees, and the full amount is refunded or exchanged

🔹 Refund Method

• Product inspection first
• Amount transferred immediately upon receipt of the product after deducting any administrative fees, if applicable

🔹 Important Note

• Opened or used products are not eligible for return unless there is a proven manufacturing defect

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