Common Questions

Frequently Asked Questions

The first 5 questions are shown — tap "Show More" for the rest.

🔹 Key Benefits

• Stimulates hair growth and strengthens hair follicles
• Reduces hair loss and increases hair density
• Activates blood circulation in the scalp
• Helps reduce the effect of DHT hormone associated with hereditary baldness
• Treats dandruff and itchy scalp
• Gives hair shine and vitality
• Balances sebum secretion in the scalp
• Tightens skin and reduces wrinkles
• Helps to even out skin tone
• Relieves joint and muscle pain
• Enhances concentration and memory
• Energizes the body and reduces fatigue

🔹 Primary Uses

• Treatment of hair loss and hereditary baldness
• Hair thickening and stimulating its growth
• Treatment of dandruff and itchy scalp
• Activating blood circulation in the scalp
• Skin tightening and anti-aging
• Alleviating joint and muscle pain
• Body massage for relaxation and invigoration
• Improving focus and mood

🔹 Important Warning Before Use

• A very concentrated essential oil, always dilute with a carrier oil
• Do not use directly on skin without dilution
• It is recommended to perform an allergy test before full application
• Do not use internally
• Not suitable for patients with high blood pressure and epilepsy without consultation

🔹 Correct Method of Use

• Dilute at a 1:10 ratio with a carrier oil (jojoba – castor – coconut)
• Massage into the scalp in circular motions
• Leave for 1–3 hours, then wash with shampoo
• Use 2–3 times a week

For Skin:

• Dilute at a 1:20 ratio with a carrier oil (jojoba – almond – rosehip)
• Apply to skin with gentle motions
• Use in the evening 3–4 times a week

For Body (Joints and Muscles):

• Dilute at a 1:10 ratio with a carrier oil (sesame – olive oil – coconut)
• Massage into the painful area
• Use 1–2 times daily

For Relaxation and Focus:

• 2–4 drops in a diffuser
• Use daily or as needed

🔹 Suitable Hair / Skin / Body Type

• Suitable for all hair types after dilution
• Suitable for oily, combination, and normal skin
• Suitable for sensitive skin after strong dilution
• Suitable for all body areas

🔹 Expected Results

• Reduced hair loss within 2–4 weeks
• Increased hair density within 6–10 weeks
• Improvement in dandruff and itching within 1–2 weeks
• Tighter and fresher skin within 3–5 weeks
• Joint pain relief within days of regular use

🔹 Combining Oil with Other Products

• With castor oil for hair thickening
• With jojoba oil for sebum regulation
• With lavender oil for relaxation
• With peppermint oil for growth stimulation
• With Vitamin E oil for scalp nourishment

🔹 Safety and Warnings

• Allergy test before full application
• Do not use internally
• Do not use for pregnant women without consultation
• Always dilute before use
• Avoid direct eye contact
• Not suitable for patients with high blood pressure and epilepsy

🔹 Storage and Shelf Life

• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life: 1–2 years

🔹 Oil Color and Texture

• Clear to light yellow in color
• Light and fast-evaporating texture

🔹 Quality and Source

• 100% natural essential oil
• Steam-distilled from rosemary leaves
• Free from any artificial additives

🔹 Frequently Asked Questions – Rosemary Essential Oil

• Can it be used directly on the scalp?
→ No, it must be diluted with a carrier oil before use.
• Does it actually help with hair growth?
→ Yes, it stimulates blood circulation and follicles.
• Does it reduce DHT?

• Is it suitable for sensitive skin?

→ Yes, after strong dilution (1:30).

• Can it be used daily?

→ Yes, after appropriate dilution.
• Does it cause irritation?
→ Rarely, with a prior allergy test.
• Can it be mixed with other oils?
→ Yes, such as castor, jojoba, peppermint, Vitamin E.
• Does it have a strong scent?
→ A relatively strong, refreshing herbal scent.
• Is it used internally?
→ No, it is not intended for internal use.

• Is it suitable for pregnant women?

→ Not to be used without medical consultation.

🔹 Return and Exchange Policy

• Products can be returned or exchanged within 7 days from the date of receipt, subject to the following conditions:
– The product is in its original condition
– Unopened and unused
– Proof of purchase or invoice is present

🔹 Applicable Fees

• Returns without defect: 5% administrative fee deduction and customer bears shipping cost
• In case of product defect or damage: The company bears all fees and the amount is fully refunded or replaced

🔹 Refund Method

• Product inspection first
• Transfer of the amount immediately upon receipt of the product after deducting any administrative fees, if any
• Opened or used products cannot be returned unless there is a proven manufacturing defect

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