Common Questions

Frequently Asked Questions

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🔹 Key benefits of coffee oil

• Stimulates hair growth and activates hair follicles
• Reduces hair loss and strengthens roots
• Activates blood circulation in the scalp
• Gives hair natural shine and vitality
• Delays the appearance of premature graying
• Reduces dark circles and puffiness around the eyes
• Tightens skin and improves its elasticity
• Helps brighten skin and even out its tone
• Reduces the appearance of cellulite and stretch marks
• Gives skin noticeable freshness and rejuvenation

🔹 Primary uses

• Stimulating hair growth and preventing hair loss
• Treating dormant scalp and weak follicles
• Tightening skin and improving its elasticity
• Reducing dark circles and puffiness
• Brightening skin and evening out its tone
• Reducing cellulite and stretch marks
• Rejuvenating tired skin

🔹 Important warning before use

• Coffee oil is a strong stimulant for blood circulation; it is preferable not to use it at night on the face for very sensitive skin.
• Do not use in large quantities on oily skin to avoid pore irritation.
• It is always recommended to perform an allergy test before full application.

🔹 Correct application method for hair

• Use alone or mix with growth-stimulating oils
• Gently massage into the scalp
• Leave on for 1 to 3 hours
• Wash with appropriate shampoo
• Use 2–3 times weekly
For skin:
• A small amount on the face or body with gentle massage
• Use daily or every other day depending on skin type
For dark circles:
• A tiny dot under the eye with light massage before bed
• Use 3–4 times weekly
For cellulite and stretch marks:
• Massage into desired areas with circular motions
• Use daily for 4–8 weeks

🔹 Suitable hair / skin type

• Suitable for all skin types
• Suitable for tired and dull skin
• Suitable for thinning and falling hair
• May be diluted when used on very sensitive skin

🔹 Expected results

• Stimulated hair growth within 2–4 weeks
• Reduced hair loss within 3–6 weeks
• Improved skin freshness and tightness within 2–3 weeks
• Improved appearance of dark circles within 2–4 weeks
• Results improve with continued use

🔹 Combining oil with other products

• With castor oil for hair thickening
• With rosemary oil for growth stimulation
• With sweet almond oil for skin moisturizing
• With argan oil for hair radiance and shine

🔹 Safety and warnings

• Allergy test before full application:
Apply a small amount to the inside of the arm or behind the ear for 24 hours,
if no redness or itching appears, the oil can be used safely.
• Do not use internally
• It is preferable to avoid direct eye contact
• Not suitable for children under 3 years old

🔹 Storage and shelf life

• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life is typically 12–24 months

🔹 Oil color and texture

• Natural coffee oil color is light brown to dark golden
• Its texture is light to medium and fast-absorbing

🔹 Quality and source

• 100% natural and cold-pressed
• Free of preservatives or chemicals
• Stored in a dark bottle to protect it from light

🔹 Frequently asked questions

• Does it cause excess oiliness? → No, it's light and absorbs easily
• Can it be used daily? → Yes, depending on skin and hair type
• Is it suitable for dark circles? → Yes, effective with continued use

🔹 Return and exchange policy

• Product returns or exchanges are permitted within 7 days of the delivery date according to the following conditions:
– Product must be in its original condition
– Unopened and unused
– With invoice or proof of purchase

🔹 Applicable fees

• Returns without defect: 5% administrative fee deduction and customer bears shipping cost
• In case of defect or damage to the product: Company bears all fees and full refund or exchange is issued

🔹 Refund method

• Product inspection first
• Transfer of amount immediately upon receipt of product after deducting any administrative fees, if any

🔹 Important note

• Opened or used products are not permitted for return unless there is a proven manufacturing defect

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