Common Questions

Frequently Asked Questions

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🔹 Key benefits of Cyperus oil

• Gradually slows down hair growth, suitable for those who wish to reduce hair density or slow its growth
• Reduces hair follicle activity and prevents rapid growth of unwanted hair
• Soothes the scalp and alleviates skin irritation after hair removal or shaving
• Treats minor skin inflammations and reduces redness after hair removal
• Moisturizes hair and skin, leaving them with a soft texture
• Helps to soothe sensitive areas after hair removal

🔹 Primary uses

• Slowing down hair growth in specific areas (such as the face or body)
• Reducing hair density or controlling its growth
• Moisturizing the skin after hair removal or shaving
• Soothing irritation and redness after hair removal

🔹 Important pre-use warning

• It is always recommended to perform a patch test before full application

🔹 Correct application method for the body

• Gently massage onto the area where hair growth is desired to be slowed
• Leave on without rinsing, and repeat as needed
• Wash the area with lukewarm water and mild soap if necessary
• Use 2-3 times daily for 15 days after hair removal

🔹 Suitable skin/hair type

• Suitable for all skin types, including sensitive skin
• Use with caution on irritated or very dry skin
• May require additional dilution for highly sensitive skin

🔹 Expected results

• Noticeable slowing of hair growth within 4-6 weeks
• Gradual reduction in unwanted hair density
• Moisturizing and soothing the skin after hair removal

🔹 Combining oil with other products

• Can be mixed with almond oil or jojoba oil to increase hydration and reduce any irritation
• Not recommended to be mixed with oils that promote hair growth

🔹 Safety and warnings

• Patch test before full use: Apply a small amount to the inside of the arm or behind the ear for 24 hours. If no redness or itching appears, the oil can be used safely
• Not for internal use
• Avoid direct eye contact

🔹 Storage and shelf life

• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life is usually 12-24 months

🔹 Oil color and consistency

• The natural color of Cyperus oil is light brown to golden
• Its consistency is medium, quickly absorbed by the skin, leaving a soft feel

🔹 Quality and source

• 100% natural and cold-pressed
• Free from preservatives or chemicals
• Stored in a dark bottle to protect it from light

🔹 Common questions

• Does it cause excess oiliness? → No, it absorbs quickly and leaves the skin feeling light
• Can it be used daily? → Yes, as needed
• Is it suitable for sensitive skin? → Yes, with dilution if necessary

🔹 Return and exchange policy

• Products can be returned or exchanged within 7 days from the date of receipt, subject to the following conditions:
– Product must be in its original condition
– Unopened and unused
– Proof of purchase or invoice is required

🔹 Applicable fees

• Returns without defect: 5% administrative fee deduction, and the customer bears shipping costs
• In case of defect or damage to the product: The company bears all fees, and the full amount will be refunded or replaced

🔹 Refund method

• Product inspection first
• Amount transferred immediately upon receipt of the product after deducting any administrative fees, if any

🔹 Important note

• Opened or used products cannot be returned unless there is a proven manufacturing defect

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