Common Questions

Frequently Asked Questions

The first 5 questions are shown — tap "Show More" for the rest.

🔹 Key Benefits of Avocado Oil

• Deeply moisturizes skin and hair, giving them exceptional softness and elasticity
• Reduces wrinkles, tightens skin, and enhances its elasticity
• Strengthens hair follicles and stimulates healthy hair growth
• Prevents hair breakage and adds natural shine
• Nourishes nails and prevents their breakage
• Rich in vitamins A, E, and D, and essential fatty acids
• Promotes scalp health and reduces itching and dryness

🔹 Primary Uses

• Moisturizing dry and brittle hair
• Treating dry and itchy scalp
• Tightening and nourishing dry and sensitive skin
• Strengthening hair follicles and increasing hair density
• Strengthening nails, eyelashes, and eyebrows
• Combating signs of premature aging on the skin

🔹 Important Pre-use Warning

• Light but somewhat dense, it usually does not clog pores
• It is always recommended to perform a patch test before full application

🔹 Correct Hair Application Method

• Mix with other oils or use alone
• Massage into scalp and hair from roots to ends
• Leave on for 1–3 hours, then shampoo
• Use 2–3 times a week
For Eyelashes and Eyebrows:
• A small dot daily before bed using a clean brush
For Skin:
• A small amount on the face or body with gentle massage
• Use daily or as needed

🔹 Suitable Hair / Skin Type

• Suitable for all skin and hair types
• Can be diluted for very sensitive skin or very fine hair

🔹 Expected Results

• Instant hydration and softness for skin and hair
• Noticeable improvement in skin elasticity within 2–4 weeks
• Reduced hair breakage and increased shine within 4–6 weeks
• Improved strength of nails, eyelashes, and eyebrows

🔹 Combining Oil with Other Products

• With almond oil for extra hydration and skin nourishment
• With jojoba oil to strengthen hair follicles
• With argan oil to treat dryness and add hair shine
• With essential oils to enhance therapeutic benefits

🔹 Safety and Warnings

• Patch test before full use
• Do not use internally
• Avoid direct eye contact

🔹 Storage and Shelf Life

• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life: 12–24 months

🔹 Oil Color and Texture

• Natural avocado oil color is green to pale yellow
• Relatively dense but absorbs quickly without leaving a greasy residue

🔹 Quality and Source

• 100% natural and cold-pressed
• Free from preservatives or chemicals
• Stored in a dark bottle to protect it from light

🔹 Frequently Asked Questions

• Does it cause excess oiliness? → No, it absorbs easily with gentle massage
• Can it be used daily? → Yes, for skin and hair as needed
• Is it suitable for sensitive skin? → Yes, very suitable

🔹 Return and Exchange Policy

• Product return or exchange is permitted within 7 days from the date of receipt, subject to the following conditions:
– Product must be in its original condition
– Unopened and unused
– Proof of purchase or invoice present

🔹 Applicable Fees

• Returns without defect: 5% administrative fee deduction, and shipping cost borne by the customer
• In case of defect or product damage: The company bears all fees, and the full amount is refunded or exchanged

🔹 Refund Method

• Product inspection first
• Amount transferred immediately upon receipt of the product after deducting any administrative fees, if applicable

🔹 Important Note

• Opened or used products cannot be returned unless there is a proven manufacturing defect

Oils Magic