Common Questions

Frequently Asked Questions

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🔹 Key benefits of sweet almond oil

• Deeply moisturizes skin and hair, giving them exceptional softness
• Soothes sensitive skin and reduces redness and irritation
• Strengthens hair and reduces hair loss and split ends
• Helps to gradually lighten and unify skin tone
• Reduces dark circles and puffiness around the eyes
• Strengthens and increases density of eyelashes and eyebrows
• Nourishes nails and prevents breakage

🔹 Primary uses

• Moisturizing dry and brittle hair
• Soothing sensitive scalp
• Lightening and unifying skin tone
• Treating dark circles and puffiness
• Thickening eyelashes and eyebrows
• Strengthening nails

🔹 Important pre-use warning

• Sweet almond oil is gentle and light, but it may clog pores for very oily skin if overused.
• It is always recommended to perform a patch test before full application.

🔹 Correct application method for hair

• Use alone or mix with other oils
• Gently massage onto the scalp
• Leave on for 1 to 3 hours
• Wash with appropriate shampoo
• Use 2–3 times a week
For eyelashes and eyebrows:
• A very small drop daily before bed using a clean brush
For skin:
• A small amount on the face or body with gentle massage
• Use daily or as needed
For dark circles:
• A small drop under the eye with light massage before bed

🔹 Suitable hair / skin type

• Suitable for dry, normal, and sensitive skin
• Suitable for dry, normal, and brittle hair
• Suitable for children and pregnant women
• May not be suitable for very oily skin except in small quantities

🔹 Expected results

• Immediate softness and hydration for skin and hair
• Improvement in the appearance of dark circles within 2–3 weeks
• Strengthening of hair and eyelashes within 3–5 weeks
• Results improve with continued use

🔹 Combining the oil with other products

• With castor oil for thickening hair and eyelashes
• With argan oil for deeper hydration and shine
• With Moroccan rose oil for skin brightening
• With jojoba oil for sebum regulation

🔹 Safety and warnings

• Patch test before full use:
Apply a small amount to the inside of the arm or behind the ear for 24 hours.
If no redness or itching appears, the oil can be used safely.
• Not for internal use
• Suitable for sensitive skin
• Avoid direct contact with eyes

🔹 Storage and shelf life

• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life typically 12–24 months

🔹 Oil color and texture

• Natural sweet almond oil is clear, pale yellow
• Its texture is light and fast-absorbing

🔹 Quality and source

• 100% natural and cold-pressed
• Free from preservatives or chemicals
• Stored in a dark container to protect it from light

🔹 Common questions

• Does it cause excess oiliness? → No, it's light and absorbs easily
• Can it be used daily? → Yes, for skin and hair as needed
• Is it suitable for sensitive skin? → Yes, very suitable for sensitive skin

🔹 Return and exchange policy

• Returns or exchanges are allowed within 7 days from the date of receipt, subject to the following conditions:
– Product is in its original condition
– Unopened and unused
– Proof of purchase or invoice is available

🔹 Applicable fees

• Returns without defect: 5% administrative fee deduction, and the customer bears shipping costs
• In case of product defect or damage: The company bears all fees, and the full amount is refunded or exchanged

🔹 Refund method

• Product inspection first
• Transfer of amount immediately upon receipt of the product after deducting any administrative fees, if applicable

🔹 Important note

• Opened or used products are not eligible for return unless there is a proven manufacturing defect

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