Common Questions

Frequently Asked Questions

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🔹 Key Benefits of Sesame Oil

• Deeply nourishes hair and scalp, imparting natural shine
• Strengthens hair follicles and reduces hair loss
• Moisturizes skin and prevents dryness and roughness
• Alleviates skin inflammation and soothes itching and redness
• Improves skin elasticity and reduces premature wrinkles
• Strengthens nails and prevents breakage
• Helps improve blood circulation when massaged onto joints and muscles
• Contains natural antioxidants that protect skin and hair from environmental damage

🔹 Primary Uses

• Moisturizing dry hair and strengthening its follicles
• Combating dandruff and dry scalp
• Moisturizing skin and protecting it from dryness
• Massaging joints to relieve muscle and joint pain
• Strengthening nails and improving their flexibility
• Promoting skin health and resisting inflammation

🔹 Important Pre-Use Caution

• Sesame oil is potent and may leave some oiliness on the skin if used in large quantities
• It is always recommended to dilute it with light oils such as jojoba oil or almond oil
• Performing an allergy test before full application is important

🔹 Correct Usage for Hair

• Use alone or with other oils (jojoba, argan)
• Gently massage into the scalp
• Leave on for 1 to 3 hours, then shampoo
• Use 2–3 times a week
For Skin:
• A small amount for massaging onto the face or body as needed
• Can be used before bed or when experiencing severe dryness
For Joints and Muscles:
• Gently massage the oil onto painful or tired areas
• Leave on for 20–30 minutes and can be covered with a warm cloth to enhance absorption
For Nails:
• A small drop daily on the nail and cuticles with a light massage

🔹 Suitable Hair / Skin Type

• Suitable for all hair and skin types, including sensitive
• Dilute when used on very oily or very sensitive skin

🔹 Expected Results

• Immediate hydration and softness for skin and hair
• Strengthened hair follicles and reduced hair loss within 3–6 weeks
• Improved skin texture and elasticity
• Alleviated muscle and joint pain with continued massage
• Improved nail health within 4–6 weeks

🔹 Combining Oil with Other Products

• With castor oil for hair thickening
• With argan oil for treating dryness and hair shine
• With jojoba oil for regulating oil secretion and soothing the scalp
• With lavender oil for reducing irritation and inflammation

🔹 Safety and Warnings

• Allergy test before full use: Apply a small amount on the inside of the arm for 24 hours
• Not for internal use
• Avoid direct eye contact

🔹 Storage and Shelf Life

• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life is typically 12–24 months

🔹 Oil Color and Texture

• Light brown to golden
• Medium texture that absorbs gradually

🔹 Quality and Source

• 100% natural and cold-pressed
• Free from preservatives or chemicals
• Stored in a dark bottle to protect it from light

🔹 Common Questions

• Does it cause excessive oiliness? → No, if diluted
• Can it be used daily? → Yes, for hair and skin as needed
• Is it suitable for sensitive skin? → Yes, when diluted

🔹 Return and Exchange Policy

• Products can be returned or exchanged within 7 days of receipt, subject to the following conditions:
– Product is in its original condition
– Unopened and unused
– Proof of purchase or invoice is available

🔹 Applicable Fees

• Returns without defect: 5% administrative fee deducted, and customer bears shipping cost
• In case of product defect or damage: Company bears all fees, and full refund or exchange is provided

🔹 Refund Method

• Product will be inspected first
• Refund will be processed immediately upon receipt of the product, after deducting any administrative fees, if applicable

🔹 Important Note

• Opened or used products cannot be returned unless there is a proven manufacturing defect

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