Common Questions
Frequently Asked Questions
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🔹 Key Benefits
• Reduces hair loss
• Strengthens hair follicles
• Stimulates healthy hair growth
• Regulates sebum secretion in the scalp
• Treats dandruff and itching
• Soothes scalp inflammation
• Gives hair natural softness and shine
• Reduces frizz and split ends
• Tightens skin and improves its elasticity
• Regulates skin oil
• Reduces acne
• Soothes inflammation and redness
• Evens skin tone
• Reduces dark spots
• Gives skin a natural glow
• Strengthens hair follicles
• Stimulates healthy hair growth
• Regulates sebum secretion in the scalp
• Treats dandruff and itching
• Soothes scalp inflammation
• Gives hair natural softness and shine
• Reduces frizz and split ends
• Tightens skin and improves its elasticity
• Regulates skin oil
• Reduces acne
• Soothes inflammation and redness
• Evens skin tone
• Reduces dark spots
• Gives skin a natural glow
🔹 Primary Uses
• Treatment for hair loss and thinning
• Strengthening hair follicles
• Thickening hair and stimulating its growth
• Treatment for dandruff and itching
• Softening hair and reducing frizz
• Regulating scalp oils
• Tightening skin and improving its elasticity
• Soothing sensitive skin
• Treating acne
• Evening skin tone
• Reducing enlarged pores
• Strengthening hair follicles
• Thickening hair and stimulating its growth
• Treatment for dandruff and itching
• Softening hair and reducing frizz
• Regulating scalp oils
• Tightening skin and improving its elasticity
• Soothing sensitive skin
• Treating acne
• Evening skin tone
• Reducing enlarged pores
🔹 Important Pre-use Warning
• Medium-viscosity oil
• Suitable for direct use or after light dilution
• Preferably dilute with a light oil for very sensitive skin
• Always recommended to perform a patch test before full application
• For external use only
• Do not use internally
• Suitable for direct use or after light dilution
• Preferably dilute with a light oil for very sensitive skin
• Always recommended to perform a patch test before full application
• For external use only
• Do not use internally
🔹 Correct Hair Application Method
• Use directly or mix in a 1:2 ratio with a light oil (jojoba or almond)
• Gently massage into the scalp and hair
• Leave for 1–3 hours then shampoo
• Use 2–3 times a week
For skin:
• Mix in a 1:3 ratio with a light oil
• Apply an appropriate amount with circular massage until absorbed
• Use nightly or as needed
• Gently massage into the scalp and hair
• Leave for 1–3 hours then shampoo
• Use 2–3 times a week
For skin:
• Mix in a 1:3 ratio with a light oil
• Apply an appropriate amount with circular massage until absorbed
• Use nightly or as needed
🔹 Suitable Hair / Skin Type
• Suitable for oily, combination, and normal hair
• Suitable for oily, combination, and normal skin
• Suitable for sensitive skin after dilution
• Not suitable for very dry skin without dilution
• Suitable for oily, combination, and normal skin
• Suitable for sensitive skin after dilution
• Not suitable for very dry skin without dilution
🔹 Expected Results
• Reduced hair loss within 3–6 weeks
• Improved scalp health within 2–4 weeks
• Increased hair softness and shine within 3–5 weeks
• Soothed skin within 7–14 days
• Improved skin radiance within 3–4 weeks
• Reduced acne within 2–4 weeks
• Improved scalp health within 2–4 weeks
• Increased hair softness and shine within 3–5 weeks
• Soothed skin within 7–14 days
• Improved skin radiance within 3–4 weeks
• Reduced acne within 2–4 weeks
🔹 Combining Oil with Other Products
• With castor oil for hair thickening
• With rosemary oil for growth stimulation
• With argan oil for hair hydration and shine
• With jojoba oil for oil regulation
• With vitamin E oil for skin nourishment
• With rosemary oil for growth stimulation
• With argan oil for hair hydration and shine
• With jojoba oil for oil regulation
• With vitamin E oil for skin nourishment
🔹 Safety and Warnings
• Patch test before full application
• Do not use internally
• Dilute for sensitive skin
• Avoid direct eye contact
• Not suitable for pregnant women without consultation
• Do not use internally
• Dilute for sensitive skin
• Avoid direct eye contact
• Not suitable for pregnant women without consultation
🔹 Storage and Shelf Life
• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life: 12–24 months
• Close tightly after each use
• Shelf life: 12–24 months
🔹 Oil Color and Texture
• Light green to light brown color
• Medium consistency
• Absorbs quickly without unpleasant greasiness
• Medium consistency
• Absorbs quickly without unpleasant greasiness
🔹 Quality and Source
• 100% natural and infused in a carrier oil
• Free from preservatives or chemicals
• Stored in a dark container to protect it from light
• Free from preservatives or chemicals
• Stored in a dark container to protect it from light
🔹 Frequently Asked Questions
• Does it cause excess oiliness? → No, it regulates oil
• Can it be used daily? → Yes for skin after dilution
• Is it suitable for sensitive skin? → Yes after strong dilution
• Can it be used daily? → Yes for skin after dilution
• Is it suitable for sensitive skin? → Yes after strong dilution
🔹 Return and Exchange Policy
• Product return or exchange is permitted within 7 days from the date of receipt according to the conditions:
– Product in its original condition
– Unopened and unused
– Proof of purchase or invoice is required
– Product in its original condition
– Unopened and unused
– Proof of purchase or invoice is required
🔹 Applicable Fees
• Returns without defect: 5% administrative fee deduction and customer bears shipping cost
• In case of product defect or damage: Company bears all fees and full refund or exchange is issued
• In case of product defect or damage: Company bears all fees and full refund or exchange is issued
🔹 Refund Method
• Product inspection first
• Transfer of amount immediately upon receipt of product after deducting any administrative fees, if applicable
• Transfer of amount immediately upon receipt of product after deducting any administrative fees, if applicable
🔹 Important Note
• Opened or used products are not eligible for return unless there is a proven manufacturing defect
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An elegant oil with a balanced formula, it regulates scalp secretions, leaving your hair with deliberate softness and a fresh shine.
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