Common Questions
Frequently Asked Questions
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🔹 Key Benefits
• Stimulates blood circulation in the scalp and affected areas
• Reduces joint and muscle pain and relieves stiffness
• Promotes healthy hair follicles and strengthens them
• Helps with muscle relaxation after exercise or stress
• Provides an immediate feeling of warmth and comfort
• Alleviates mild inflammation and helps improve joint flexibility
• Reduces joint and muscle pain and relieves stiffness
• Promotes healthy hair follicles and strengthens them
• Helps with muscle relaxation after exercise or stress
• Provides an immediate feeling of warmth and comfort
• Alleviates mild inflammation and helps improve joint flexibility
🔹 Primary Uses
• Relieving neck, shoulder, and back pain
• Relieving joint stiffness caused by mild inflammation or strain
• Stimulating hair follicles and strengthening their roots
• Moisturizing the scalp and promoting healthy hair growth
• Muscle relaxation after physical exercise
• Relieving joint stiffness caused by mild inflammation or strain
• Stimulating hair follicles and strengthening their roots
• Moisturizing the scalp and promoting healthy hair growth
• Muscle relaxation after physical exercise
🔹 Important Warning Before Use
• Extremely potent, must be diluted with a carrier oil (olive or almond oil) before applying to the skin
• Do not use on irritated skin or open wounds
• Avoid contact with eyes entirely
• Do not use on irritated skin or open wounds
• Avoid contact with eyes entirely
🔹 Correct Application Method for Hair
• Mix a small drop of oil with a carrier oil
• Gently massage the scalp for 5–10 minutes
• Leave on for 30 minutes before shampooing
• Use 2–3 times a week
For joints and bones:
• Mix a small drop of oil with a carrier oil (2–3 drops per tablespoon)
• Gently massage the affected area for 5–10 minutes
• The area can be covered with a cloth to retain heat
• Use a maximum of twice daily
• Gently massage the scalp for 5–10 minutes
• Leave on for 30 minutes before shampooing
• Use 2–3 times a week
For joints and bones:
• Mix a small drop of oil with a carrier oil (2–3 drops per tablespoon)
• Gently massage the affected area for 5–10 minutes
• The area can be covered with a cloth to retain heat
• Use a maximum of twice daily
🔹 Suitable Type of Use
• Suitable for adults only
• Can be further diluted for fine hair
• Not recommended for children
• Can be further diluted for fine hair
• Not recommended for children
🔹 Expected Results
• Feeling of warmth and pain relief within minutes
• Improved joint flexibility and reduced spasms within days
• Strengthened hair follicles and stimulated healthy growth within weeks
• Moisturised and shiny scalp and hair
• Improved joint flexibility and reduced spasms within days
• Strengthened hair follicles and stimulated healthy growth within weeks
• Moisturised and shiny scalp and hair
🔹 Combining Oil with Other Products
• With olive or almond oil to reduce potency and sensitivity
• With jojoba oil to stimulate hair growth
• With argan oil to treat dryness and add shine to hair
• With aromatherapy oils like lavender to relieve muscle tension
• With jojoba oil to stimulate hair growth
• With argan oil to treat dryness and add shine to hair
• With aromatherapy oils like lavender to relieve muscle tension
🔹 Safety and Warnings
• Allergy test before full use: apply a small amount to the arm for 10 minutes
• Do not use internally
• Avoid contact with eyes, mouth, and sensitive areas
• Do not use internally
• Avoid contact with eyes, mouth, and sensitive areas
🔹 Storage and Shelf Life
• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life: 12–24 months
• Close tightly after each use
• Shelf life: 12–24 months
🔹 Oil Color and Texture
• Red to orange color
• Medium consistency, absorbs quickly with a warming sensation
• Medium consistency, absorbs quickly with a warming sensation
🔹 Quality and Source
• 100% natural and cold-pressed
• Free from preservatives or chemicals
• Stored in a dark container to protect from light
• Free from preservatives or chemicals
• Stored in a dark container to protect from light
🔹 Frequently Asked Questions
• Does it cause a burning sensation? → It may cause a warm sensation or slight tingling at first, which gradually subsides
• Can it be used daily? → Yes, for hair and joints, a maximum of twice daily
• Is it suitable for hair and eyebrows? → Yes, it stimulates hair growth if diluted with a carrier oil
• Can it be used daily? → Yes, for hair and joints, a maximum of twice daily
• Is it suitable for hair and eyebrows? → Yes, it stimulates hair growth if diluted with a carrier oil
🔹 Return and Exchange Policy
• Product return or exchange is permitted within 7 days from the date of receipt, subject to the following conditions:
– Product is in its original condition
– Unopened and unused
– Proof of purchase or invoice is available
– Product is in its original condition
– Unopened and unused
– Proof of purchase or invoice is available
🔹 Applicable Fees
• Returns without defect: 5% administrative fee deduction, and customer bears shipping cost
• In case of product defect or damage: the company bears all fees, and the full amount is refunded or exchanged
• In case of product defect or damage: the company bears all fees, and the full amount is refunded or exchanged
🔹 Refund Method
• Product inspection first
• Amount transferred immediately upon receipt of the product after deducting any administrative fees, if any
• Amount transferred immediately upon receipt of the product after deducting any administrative fees, if any
🔹 Important Note
• Opened or used products are not eligible for return unless there is a proven manufacturing defect
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