Common Questions

Frequently Asked Questions

The first 5 questions are shown — tap "Show More" for the rest.

What is it?

A refreshing floral fragrance of jasmine oil, which gives a feeling of purity and psychological comfort.

Key benefits:

• Relieves psychological stress and promotes happiness
• Gives the body a luxurious and refreshing scent
• Helps with focus and mental relaxation

How to use:

• Apply an appropriate amount to the body during massage or after showering
• Can be used at home or in the office to create a refreshing atmosphere

Safety and warnings:

• Allergy test before use
• Allergy test before use
• Not suitable for children under 3 years old
• Not for internal use

🔹 Return and Exchange Policy

• Returns or exchanges are permitted within 7 days from the date of receipt, subject to the following conditions:
– Product is in its original condition
– Unopened and unused
– Proof of purchase or invoice available

🔹 Applicable Fees

• Returns without defect: 5% administrative fee deduction, and customer bears shipping cost
• In case of product defect or damage: The company bears all fees, and the full amount is refunded or exchanged

🔹 Refund Method

• Product inspection first
• Amount transferred immediately upon receipt of the product after deducting any administrative fees, if any

🔹 Important Note

• Opened or used products are not eligible for return unless there is a proven manufacturing defect

Oils Magic