Common Questions

Frequently Asked Questions

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What is it?

An aromatic oil that gives the skin a silky smooth texture with a pleasant and refined scent.

Key Benefits:

• Instantly softens skin
• Provides a feeling of well-being during massage
• A long-lasting, subtle aromatic formula

How to use:

• Apply a small amount to the body and massage gently
• Can be used on hands or neck for luxurious softness

Safety and Warnings:

• Perform a sensitivity test before use
• Perform a sensitivity test before use
• Not suitable for children under 3 years old
• Not for internal use

🔹 Return and Exchange Policy

• Product returns or exchanges are permitted within 7 days from the date of receipt, subject to the following conditions:
– Product is in its original condition
– Unopened and unused
– Proof of purchase or invoice is present

🔹 Applicable Fees

• Returns without defect: 5% administrative fee deducted, and customer bears shipping cost
• In case of product defect or damage: Company bears all fees, and full refund or exchange is provided

🔹 Refund Method

• Product inspection first
• Transfer of amount immediately upon receipt of product after deducting any administrative fees, if any

🔹 Important Note

• Opened or used products are not eligible for return unless there is a proven manufacturing defect

Oils Magic