Common Questions

Frequently Asked Questions

The first 5 questions are shown — tap "Show More" for the rest.

What is it?

A luxurious oud essential oil that gives the body a rich, long-lasting, opulent scent.

Key Benefits:

• Luxurious fragrance that imparts a sense of richness and opulence
• Calms nerves and promotes relaxation
• Ideal for evening sessions and special occasions

How to use:

• Apply a suitable amount during massage or to the skin after showering
• Can be used on clothes to make the scent last longer

Safety and Warnings:

• Perform a patch test before use
• Perform a patch test before use
• Not suitable for children under 3 years old
• Not for internal use

🔹 Return and Exchange Policy

• Products may be returned or exchanged within 7 days from the date of receipt, subject to the following conditions:
– Product is in its original condition
– Unopened and unused
– Proof of purchase or receipt is provided

🔹 Applicable Fees

• Returns without defect: 5% administrative fee deduction and customer bears shipping cost
• In case of product defect or damage: Company bears all fees, and the full amount is refunded or product is exchanged

🔹 Refund Method

• Product will be inspected first
• Amount will be transferred immediately upon receipt of the product, after deducting any administrative fees, if applicable

🔹 Important Note

• Opened or used products cannot be returned unless there is a proven manufacturing defect

Oils Magic