Common Questions

Frequently Asked Questions

The first 5 questions are shown — tap "Show More" for the rest.

What is it?

A refreshing natural fragrance extracted from orange oil, providing vitality and energy to the body and mind.

Key benefits:

• Refreshing and invigorating for the senses
• Relieves fatigue and exhaustion
• Provides a feeling of freshness all day long

How to use:

• Apply a suitable amount to the body during massage or after showering
• Ideal for use in the morning to boost energy and vitality

Safety and Warnings:

• Allergy test before use
• Allergy test before use
• Not suitable for children under 3 years old
• Not for internal use

🔹 Return and Exchange Policy

• Returns or exchanges are allowed within 7 days from the date of receipt, subject to the following conditions:
– Product must be in its original condition
– Unopened and unused
– Proof of purchase or receipt must be provided

🔹 Applicable Fees

• Returns without defect: 5% administrative fee deducted and shipping cost borne by the customer
• In case of product defect or damage: The company bears all fees, and the full amount is refunded or the product is replaced

🔹 Refund Method

• Product inspection first
• Amount transferred immediately upon receipt of the product after deducting any administrative fees, if applicable

🔹 Important Note

• Opened or used products are not eligible for return unless there is a proven manufacturing defect

Oils Magic