Common Questions
Frequently Asked Questions
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🔹 What is the Acne and Hyperpigmentation Set (Combination and Oily Skin)?
The Acne and Hyperpigmentation Set for combination and oily skin is a complete natural formula, specially designed to treat pimples, control oil secretion, and reduce hyperpigmentation, while maintaining balanced skin hydration.
The formula relies on deep cleansing the skin, reducing inflammation, and gradually unifying skin tone without overloading it with oils.
The formula relies on deep cleansing the skin, reducing inflammation, and gradually unifying skin tone without overloading it with oils.
The set is used therapeutically for:
• Reducing acne and pimples
• Controlling excess oil secretion
• Treating hyperpigmentation and dark spots
• Soothing inflammation and redness
• Improving skin radiance and elasticity
• Controlling excess oil secretion
• Treating hyperpigmentation and dark spots
• Soothing inflammation and redness
• Improving skin radiance and elasticity
🔹 Key benefits of the Acne and Hyperpigmentation Set
• Significantly reduces the appearance of pimples and acne
• Unifies skin tone and reduces hyperpigmentation
• Soothes oily and combination skin
• Balanced hydration without increasing oiliness
• Nourishes the skin and gives it elasticity and a healthy glow
• Protects the skin from dryness and irritation
• Unifies skin tone and reduces hyperpigmentation
• Soothes oily and combination skin
• Balanced hydration without increasing oiliness
• Nourishes the skin and gives it elasticity and a healthy glow
• Protects the skin from dryness and irritation
🔹 Problems treated by the Acne and Hyperpigmentation Set
• Acne and pimples on oily and combination skin
• Hyperpigmentation and dark spots caused by sun or hormones
• Redness and irritation
• Increased oil secretion in combination skin
• Loss of skin radiance
• Hyperpigmentation and dark spots caused by sun or hormones
• Redness and irritation
• Increased oil secretion in combination skin
• Loss of skin radiance
🔹 Essential oils and ingredients and their benefits
Argan oil: Reduces excess oil and moisturizes the skin in a balanced way
Jojoba oil: Regulates oil secretion and gives the skin a healthy balance
Sweet almond oil: Nourishes the skin and gives it softness without weighing it down
Grapeseed oil: Antioxidant and reduces hyperpigmentation
Tea tree oil: Antibacterial and reduces pimples and acne
Lemongrass oil: Soothes inflammation and gives a natural glow
Jojoba oil: Regulates oil secretion and gives the skin a healthy balance
Sweet almond oil: Nourishes the skin and gives it softness without weighing it down
Grapeseed oil: Antioxidant and reduces hyperpigmentation
Tea tree oil: Antibacterial and reduces pimples and acne
Lemongrass oil: Soothes inflammation and gives a natural glow
🔹 Correct usage method
1. Apply an appropriate amount of the mixture to the skin after cleansing it thoroughly
2. Gently massage in circular motions to encourage absorption
3. Use morning and evening for best results
4. Can be mixed with day or night cream as needed
5. Use once daily in the evening
Leave on overnight and wash off in the morning if needed
2. Gently massage in circular motions to encourage absorption
3. Use morning and evening for best results
4. Can be mixed with day or night cream as needed
5. Use once daily in the evening
Leave on overnight and wash off in the morning if needed
🔹 Suitable skin type
• Suitable for combination and oily skin
• Reduces inflammation and regulates oil secretion
• Can be used on the face and neck
• Not recommended for use in large quantities on very dry skin
• Reduces inflammation and regulates oil secretion
• Can be used on the face and neck
• Not recommended for use in large quantities on very dry skin
🔹 Expected results
• Immediate skin soothing and reduction of redness from the first use
• Significant improvement in pimples and hyperpigmentation within 2-3 weeks
• Balanced hydration without increasing skin oiliness
• Better results with regular use for one to two months
• Significant improvement in pimples and hyperpigmentation within 2-3 weeks
• Balanced hydration without increasing skin oiliness
• Better results with regular use for one to two months
🔹 Safety and Warnings
• It is recommended to perform a sensitivity test before first use
• Apply a small amount to a patch of skin for 24 hours; if no redness or itching appears → safe
• Not suitable for children under 10 years old
• Not suitable for pregnant women unless after medical consultation
• Avoid direct eye contact
• Apply a small amount to a patch of skin for 24 hours; if no redness or itching appears → safe
• Not suitable for children under 10 years old
• Not suitable for pregnant women unless after medical consultation
• Avoid direct eye contact
🔹 Return and Exchange Policy
• Returns or exchanges are allowed within 7 days from the date of receipt according to the following conditions:
– Product in its original condition
– Unopened and unused
– Proof of purchase or invoice
– Product in its original condition
– Unopened and unused
– Proof of purchase or invoice
🔹 Applicable Fees
• Returns without defect: 5% administrative fee deducted, and customer bears shipping cost
• In case of product defect or damage: Company bears all fees, and full refund or exchange is provided
• In case of product defect or damage: Company bears all fees, and full refund or exchange is provided
🔹 Refund Method
• Product inspection first
• Amount transferred immediately upon receipt of product after deducting any administrative fees, if any
• Amount transferred immediately upon receipt of product after deducting any administrative fees, if any
🔹 Important Note
• Open or used products are not allowed to be returned unless there is a proven manufacturing defect
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A balanced formula that helps reduce acne and control oil secretion, unify skin tone, and reduce hyperpigmentation, with a light and non-greasy texture.
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