Common Questions

Frequently Asked Questions

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🔹 Key Benefits

• Strengthens hair follicles and reduces hair loss
• Stimulates healthy hair growth and increases its density
• Regulates sebum secretion in the scalp
• Prevents dandruff and relieves itching and irritation
• Gives hair natural shine and softness
• Moisturizes the skin and maintains its elasticity
• Calms irritation and redness in sensitive skin
• Contributes to cleaning skin pores and improving its radiance

🔹 Primary Hair Uses

• Treatment of hair loss and breakage
• Activating hair follicles and stimulating growth
• Reducing dandruff and itching
• Improving hair texture and shine

For Skin:

• Cleansing the skin and fighting bacteria and fungi
• Soothing irritations and inflammations
• Improving skin radiance and elasticity

🔹 Important Pre-Use Warning

• Natural and safe herb, but it is preferable to perform a sensitivity test before full use
• For external use only
• Can be mixed with light oils to facilitate absorption

🔹 Correct Hair Usage Method

• Used as a paste or oil mixed with carrier oils (jojoba, almond)
• Gently massage onto the scalp and leave for 1–3 hours
• Wash with appropriate shampoo
• Use 2–3 times a week

For Skin:

• Mix with water or light oil to massage the skin
• Leave for several minutes, then rinse with lukewarm water
• Use 2–3 times a week as needed

🔹 Suitable Hair / Skin Type

• Suitable for all hair types including dry, normal, and combination
• Suitable for normal and sensitive skin after dilution
• May require dilution for very oily skin

🔹 Expected Results

• Reduced hair loss and improved density within 4–6 weeks
• Immediate shine and softness for hair
• Soothed skin and improved elasticity within 2–3 weeks
• Gradual improvement in dandruff and itching

🔹 Combining the Herb with Other Products

• With jojoba oil to strengthen hair follicles
• With almond oil to moisturize the skin
• With natural essential oils to promote growth and hair shine

🔹 Safety and Warnings

• Sensitivity test before full use
• Do not use internally
• Avoid direct eye contact

🔹 Storage and Shelf Life

• Store in a cool, dry place away from sun
• Close well after each use
• Shelf life is typically 12–24 months

🔹 Product Color and Texture

• Dry natural herb or light green powder
• When mixed with oils, it becomes a liquid that is easily absorbed

🔹 Quality and Source

• 100% natural and free of chemicals

🔹 Frequently Asked Questions

• Does it cause itching? → No, when diluted
• Can it be used daily? → Yes, as needed for hair and skin
• Is it suitable for sensitive skin? → Yes, after appropriate dilution

🔹 Return and Exchange Policy

• Product return or exchange is permitted within 7 days from the date of receipt, subject to the following conditions:
– Product in its original condition
– Unopened and unused
– Proof of purchase or invoice

🔹 Applicable Fees

• Return without defect: 5% administrative fee deduction and customer bears shipping cost
• In case of product defect or damage: Company bears all fees, and full refund or exchange is provided

🔹 Refund Method

• Product inspection first
• Money transfer immediately upon receipt of the product after deducting any administrative fees, if any

🔹 Important Note

• Opened or used products are not permitted for return unless there is a proven manufacturing defect

Oils Magic

Sidr herb 100g

4.9 (276 reviews)

LE 280.00

A natural herb that promotes scalp and hair health, nourishing the skin to give it natural softness and radiance with shine and thickness to the hair. FAQs

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