Common Questions

Frequently Asked Questions

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🔹 Key Benefits

• Deeply moisturizes skin, giving it softness and elasticity
• Helps regenerate skin cells and improve texture
• Provides hair with moisture and natural shine
• Protects hair from dryness and split ends
• Helps soothe skin after sun exposure or environmental factors
• Contains antioxidants to reduce signs of aging
• Gives body and hair a natural and fragrant scent

🔹 Primary Uses

• Moisturizing the entire body after showering
• Caring for dry hair or split ends
• Improving skin texture, making it soft and supple
• Giving body and hair a natural and attractive scent
• Protecting skin and hair from dryness and environmental factors

🔹 Important Pre-Use Alert

• 100% natural and free of chemicals
• It is preferable to warm a small amount between your hands before use
• For external use only

🔹 Correct Application Method for Body

• Massage an appropriate amount onto the body after showering
• Use daily or as needed

For Hair:

• Use to massage the scalp or hair ends
• Use twice a week for dry or split ends

For Fragrance:

• Apply a small amount to the body or hands for a natural scent
• Can be combined with other essential oils to enhance longevity and scent

🔹 Suitable Hair / Skin / Body Type

• Suitable for all skin and hair types
• Suitable for all body areas

🔹 Expected Results

• Immediate softness and hydration for skin and hair
• Hair protection from split ends and dryness
• Refreshing natural scent for body and hair
• Improved skin and hair texture within a few weeks

🔹 Combining Butter with Other Products

• With Jojoba oil or Almond oil for increased hydration
• With Argan oil for dry and split ends
• With essential oils like Lavender or Rose to enhance longevity and scent

🔹 Safety and Warnings

• Perform a patch test before full application
• For external use only
• Avoid direct eye contact

🔹 Storage and Shelf Life

• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life: 12–24 months

🔹 Butter Color and Texture

• Natural golden yellow color
• Medium, smooth texture that melts quickly when warmed in hands

🔹 Quality and Source

• 100% natural
• Free from preservatives or chemicals

🔹 FAQ – Mango Butter

• Is it suitable for sensitive skin? → Yes, after warming a small amount before use
• Can it be used on hair daily? → Yes, in small amounts on the ends
• Does it provide a lasting scent? → Yes, a natural scent that lasts for hours
• Can it be combined with other natural oils? → Yes, for increased hydration and scent

🔹 Return and Exchange Policy

• Product returns or exchanges are permitted within 7 days from the date of receipt, subject to the following conditions:
– Product must be in its original condition
– Unopened and unused
– Proof of purchase or invoice required

🔹 Applicable Fees

• Returns without defect: 5% administrative fee deduction, customer bears shipping costs
• In case of product defect or damage: Company bears all fees, and full refund or exchange is provided

🔹 Refund Method

• Product inspection first
• Amount transferred immediately upon receipt of the product, after deducting any administrative fees, if applicable

🔹 Important Note

• Open or used products cannot be returned unless there is a proven manufacturing defect

Oils Magic