Common Questions
Frequently Asked Questions
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🔹 Key Benefits
• Contributes to skin cell regeneration and improves its elasticity
• Reduces the appearance of fine lines and wrinkles
• Soothes inflammation and redness for sensitive skin
• Enhances skin radiance and gives it a youthful and healthy appearance
• Supports skin balance and maintains its vitality
• Rich in antioxidants to combat signs of aging
• Reduces the appearance of fine lines and wrinkles
• Soothes inflammation and redness for sensitive skin
• Enhances skin radiance and gives it a youthful and healthy appearance
• Supports skin balance and maintains its vitality
• Rich in antioxidants to combat signs of aging
🔹 Primary Uses
• Enhancing skin freshness and improving its texture
• Soothing sensitive and irritated skin
• Reducing signs of fatigue and exhaustion on the skin
• Supporting skin elasticity and delaying the appearance of wrinkles
• Can be used as a toner or refreshing face mist
• Soothing sensitive and irritated skin
• Reducing signs of fatigue and exhaustion on the skin
• Supporting skin elasticity and delaying the appearance of wrinkles
• Can be used as a toner or refreshing face mist
🔹 Important Pre-Use Notice
• Very light and absorbs quickly
• Always recommended to perform a patch test before full use
• For external use only
• Always recommended to perform a patch test before full use
• For external use only
🔹 Correct Application Method for Skin
• Spray directly on the face after cleansing
• Use morning and evening or as needed
• Can be used as a refreshing mist on the skin throughout the day
• Use morning and evening or as needed
• Can be used as a refreshing mist on the skin throughout the day
🔹 Suitable Skin Type
• Suitable for all skin types, especially sensitive and normal
• Safe for dry skin after dilution
• Can be used moderately for combination and oily skin
• Safe for dry skin after dilution
• Can be used moderately for combination and oily skin
🔹 Expected Results
• Immediate skin renewal and radiance after use
• Soothing inflammation and redness within two weeks
• Improved skin elasticity and delayed signs of aging within 3–4 weeks
• Support for a healthy and balanced skin appearance
• Soothing inflammation and redness within two weeks
• Improved skin elasticity and delayed signs of aging within 3–4 weeks
• Support for a healthy and balanced skin appearance
🔹 Combining Hydrosol with Other Products
• With face creams to enhance anti-aging benefits
• With argan or almond oil to nourish the skin and improve its texture
• With clay or coffee masks to soothe inflammation and improve skin radiance
• With argan or almond oil to nourish the skin and improve its texture
• With clay or coffee masks to soothe inflammation and improve skin radiance
🔹 Safety and Warnings
• Patch test before full use
• Avoid direct eye contact
• For external use only
• Avoid direct eye contact
• For external use only
🔹 Storage and Shelf Life
• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life: 12–24 months
• Close tightly after each use
• Shelf life: 12–24 months
🔹 Product Color and Texture
• Light, transparent liquid tending to light gold
• Very light and absorbs quickly without any greasy residue
• Very light and absorbs quickly without any greasy residue
🔹 Quality and Source
• 100% natural
• Natural hydrosol without chemicals
• Natural hydrosol without chemicals
🔹 Common Questions
• Can it be used daily? → Yes, as needed
• Is it suitable for sensitive skin? → Yes, after dilution if necessary
• Does it leave a strong scent? → A light, natural floral/woody scent
• Is it suitable for sensitive skin? → Yes, after dilution if necessary
• Does it leave a strong scent? → A light, natural floral/woody scent
🔹 Return and Exchange Policy
• Product returns or exchanges are permitted within 7 days from the date of receipt, subject to the following conditions:
– Product must be in its original condition
– Unopened and unused
– Proof of purchase or invoice available
– Product must be in its original condition
– Unopened and unused
– Proof of purchase or invoice available
🔹 Applicable Fees
• Returns without defect: 5% administrative fee deducted, and the customer bears shipping costs
• In case of product defect or damage: The company bears all fees, and the full amount is refunded or exchanged
• In case of product defect or damage: The company bears all fees, and the full amount is refunded or exchanged
🔹 Refund Method
• Product inspection first
• Transfer of the amount immediately upon receipt of the product after deducting any administrative fees, if applicable
• Transfer of the amount immediately upon receipt of the product after deducting any administrative fees, if applicable
🔹 Important Note
• Opened or used products are not eligible for return unless there is a proven manufacturing defect
Oils Magic
Frankincense Hydrosol
Refreshing and invigorating for the scalp and skin — boosts blood circulation in the scalp
LE 90.00
A therapeutic hydrosol for the skin, it reduces redness and promotes cell regeneration, giving the body a feeling of relaxation and comfort.
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