Common Questions

Frequently Asked Questions

The first 5 questions are shown — tap "Show More" for the rest.

🔹 Key Benefits

• Improves scalp circulation and stimulates healthy hair growth
• Reduces hair breakage and tangles
• Prevents static electricity, making hair softer and shinier
• Helps distribute natural or added oils through the hair
• Reduces dandruff and soothes the scalp

🔹 Primary Uses

• Combing hair to reduce tangles and breakage
• Massaging the scalp to stimulate hair growth
• Distributing natural or added oils through the hair
• Improving hair's softness and shine

🔹 Important Pre-Use Notice

• It is recommended to clean the comb regularly to avoid dust and oil buildup
• Do not use on very wet hair to avoid hair breakage
• Suitable for all hair types

🔹 Correct Usage Method

• Use the wooden comb on dry or semi-damp hair
• Start from the ends and work your way up to the scalp to reduce breakage
• Can be combined with natural oils to distribute them through the hair and scalp

🔹 Suitable Hair Type

• Suitable for all hair types
• Safe for dry, normal, and combination hair

🔹 Expected Results

• Less hair loss and stronger hair within 4–6 weeks
• Healthy and refreshed scalp
• Shiny, soft hair with evenly distributed natural oils

🔹 Safety and Warnings

• Not for use by children without supervision
• Avoid excessive force to prevent hair breakage
• Store away from moisture to preserve the wood

🔹 Storage and Shelf Life

• Store in a dry place away from water and moisture
• Can be polished with natural oil to preserve the wood
• Long lifespan with proper care

🔹 Quality and Source

• Made from natural hardwood
• Free from chemicals or plastic
• Designed to be gentle on hair

🔹 Common Questions

• Can it be used daily? → Yes, to reduce tangles and stimulate the scalp
• Is it suitable for thick and thin hair? → Yes, keeping in mind to start from the ends
• Does it cause sensitivity to hair or scalp? → No, it is completely natural and safe

🔹 Important Note

• Regular cleaning of the comb ensures the best results and extends its lifespan

🔹 Return and Exchange Policy

• Returns or exchanges are allowed within 7 days from the date of receipt, subject to the following conditions:
– Product is in its original condition
– Unopened and unused
– Proof of purchase or invoice is available

🔹 Applicable Fees

• Returns without defect: 5% administrative fee deduction and customer bears shipping cost
• In case of product defect or damage: Company bears all fees and full refund or exchange is provided
🔹 Refund Method
• Product inspection first
• Transfer of amount immediately upon receipt of product, after deducting any administrative fees, if applicable

🔹 Important Note

• Opened or used products are not allowed for return unless there is a proven manufacturing defect

Oils Magic