Common Questions
Frequently Asked Questions
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🔹 Key Benefits
• Rich in antioxidants (such as polyphenols) that protect the body from cellular damage
• Supports heart and artery health and reduces bad cholesterol
• Helps regulate blood pressure and improve circulation
• Promotes digestive health and relieves constipation
• Supports liver health and stimulates natural detoxification
• Relieves joint inflammation and reduces joint pain with topical massage
• Strengthens immunity and boosts energy
• Beneficial for the skin when used externally to moisturize and soothe inflammation
• Supports heart and artery health and reduces bad cholesterol
• Helps regulate blood pressure and improve circulation
• Promotes digestive health and relieves constipation
• Supports liver health and stimulates natural detoxification
• Relieves joint inflammation and reduces joint pain with topical massage
• Strengthens immunity and boosts energy
• Beneficial for the skin when used externally to moisturize and soothe inflammation
🔹 Primary Therapeutic Uses
• Massaging joints to relieve pain and inflammation
• Massaging muscles after fatigue or exercise
• Moisturizing dry skin and treating cracks
• Relieving minor skin inflammations and soothing itching
• Massaging muscles after fatigue or exercise
• Moisturizing dry skin and treating cracks
• Relieving minor skin inflammations and soothing itching
Nutritionally:
• Improves digestion and nutrient absorption
• Supports heart and artery health
• Reduces bad cholesterol and increases good cholesterol
• Boosts daily immunity and energy
• Improves liver function and detoxification
• Supports heart and artery health
• Reduces bad cholesterol and increases good cholesterol
• Boosts daily immunity and energy
• Improves liver function and detoxification
🔹 Important Warning Before Use
• For external use only for skin massage
• Do not use on open wounds or acute skin inflammation
• Nutritional use must be within daily fat allowances
• Do not use on open wounds or acute skin inflammation
• Nutritional use must be within daily fat allowances
🔹 Correct Usage Method
Therapeutically (for massage):
• Use alone or mixed with other oils to reduce inflammation (such as coconut oil or castor oil)
• Gently massage onto joints or tired muscles for 5–10 minutes
• Allow skin to absorb the oil, the area can be covered with a warm towel to increase effectiveness
• Use 1–2 times daily as needed
• Use alone or mixed with other oils to reduce inflammation (such as coconut oil or castor oil)
• Gently massage onto joints or tired muscles for 5–10 minutes
• Allow skin to absorb the oil, the area can be covered with a warm towel to increase effectiveness
• Use 1–2 times daily as needed
Nutritionally:
• One tablespoon daily with food or salads
• Can be used for low-heat cooking or added to juices and meals
• Can be used for low-heat cooking or added to juices and meals
🔹 Safety and Warnings
• Conduct a sensitivity test when using for the first time on the skin
• Do not use internally unless certified for food
• Avoid direct contact with eyes
• For external use only on the skin
• Do not use internally unless certified for food
• Avoid direct contact with eyes
• For external use only on the skin
🔹 Storage and Shelf Life
• Store in a cool, dry place away from sunlight
• Close tightly after each use
• Shelf life: 18–24 months
• Close tightly after each use
• Shelf life: 18–24 months
🔹 Oil Color and Texture
• Natural color: golden yellow to light green
• Texture: medium viscosity liquid, gradually absorbed when massaged
• Texture: medium viscosity liquid, gradually absorbed when massaged
🔹 Quality and Source
• 100% natural, virgin and cold-pressed
• Free from preservatives or chemicals
• Stored in a dark bottle to protect it from light
• Free from preservatives or chemicals
• Stored in a dark bottle to protect it from light
🔹 Frequently Asked Questions
• Can it be used daily? → Yes, for food or massage as needed
• Is it suitable for sensitive skin? → Yes, after a sensitivity test
• Does it cause excessive fat? → Nutritional use must be within the daily fat allowance
• Returns or exchanges are permitted within 7 days from the date of receipt, subject to the following conditions:
The product is in its original condition
Unopened and unused
• Is it suitable for sensitive skin? → Yes, after a sensitivity test
• Does it cause excessive fat? → Nutritional use must be within the daily fat allowance
• Returns or exchanges are permitted within 7 days from the date of receipt, subject to the following conditions:
The product is in its original condition
Unopened and unused
🔹 Applicable Fees
• Return without defect: 5% administrative fees deduction and customer bears shipping cost
• In case of product defect or damage: the company bears all fees and the full amount is refunded or exchanged
• In case of product defect or damage: the company bears all fees and the full amount is refunded or exchanged
🔹 Refund Method
• Product inspection first
• Transfer of the amount immediately upon receipt of the product after deducting any administrative fees, if any
• Transfer of the amount immediately upon receipt of the product after deducting any administrative fees, if any
🔹 Important Note
• Open or used products are not allowed to be returned unless there is a proven manufacturing defect
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